Online scheduling

PleaseArrive On Time.

You need 5-10 minutes to fill out paperwork the first time. Plan on 10 minutes with insurance paperwork. 

You don't need to get there too far in advance if all you're going to do is take your clothes off in the treatment room. Just leave yourself plenty of time to get there. There is a small parking lot for behind the Saturn building parking use 15 minutes or 1 hour slots for your massage. Do note that parking in Fremont can take 10-20 minutes if the small parking lot is full. There's nothing more stressful than racing to a massage. Better to get there a little early and relax than to get there late and miss part of your treatment.

Speak Up About What You Want.

When you make a massage appointment, the receptionist will generally ask if you male or female massage therapist. If you don't have a preference. Massage therapists are trained to respect boundaries and use proper draping techniques, so either should be fine.

During the massage, feel free to speak up on anything you would like to be different -- more pressure, less pressure, quieter music, a blanket if you're cold, turning the table warmer off. Your comfort is the most important thing, and your therapist is there for you.

The Nudity Question

Massage is usually done nude, but you are covered with a sheet and blanket at all times in American spas. Only the part of the body being massaged is exposed. You can keep your underwear on, but it might limit the therapist's access to muscles that could use some work.

If you’re just starting out and know you have some anxieties about being massaged by a stranger, ask the receptionist about treatments where you keep your clothes on, like Craniosacral Therapy, reflexology or Reiki.  Thai Massage is a clothed treatment, but make sure to wear stretchy workout clothes.

Is Talking Allowed?

You can talk during the treatment or be quiet, as you choose. The therapist should follow your lead. If you're not talking and the therapist won't be quiet, you can say something like, "I'm just going to be quiet/rest for a little while." The therapist will get the hint. In general, try to use a quiet "spa voice" when you talk.

When the treatment is over, breathe, get up slowly and have some water.  Take it easy getting up as you should be very relaxed by now.  Gratuity is not expected but if you want to express your gratitude it is a gift.

 What About Tipping?

Gratuity is not expected but if you want to express your gratitude it is a gift.

Cancelling Your Appointment 

Most spas have a 24-hour cancellation policy, and if you left a charge card number, you may be charged. If you know you're not going to make it, let the spa know as soon as possible. A therapist might have come in just for you, and if you don't pay, the therapist doesn't get paid.

What to expect:

We go over your health history with you to make sure there are no contraindications for massage. The therapist will leave the room while you undress to your level of comfort. You lay down on a warmed ergonomically designed massage table where you are professionally draped under a sheet and blanket at all times, 

Pressure:

Always let your massage therapist know if you want more or less pressure at any time. Do not hesitate to let your therapist know if you are uncomfortable at any time. A massage should 'hurt good' but never be painful. It is false 'No pain, no gain" The muscle actually tightens and resists releasing with to much pressure. Allow your muscles to re-educated to release pain and tension. Learn to feel your best in your body.
  
Music: 

Music is provided and can be a relaxing addition during your massage.You can always choose to bring your own music on an ipod or iphone to play on with bluetooth or plug in to speakers. Or choose to have no music but listen to the soothing sound of the water fountain.

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